Shipping Policy

Processing Time

Orders are usually processed and dispatched within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Because our items are handmade, processing times may occasionally vary during busy periods.

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Shipping and Delivery Times

Estimated delivery times:

France: 2–4 business days
European Union: 4–10 business days
United Kingdom: 4–10 business days
International destinations: 7–20 business days

Delivery times are estimates and cannot be guaranteed once the parcel has been shipped.

Actual delivery times may vary depending on postal services, customs processing, and local conditions.

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Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination and shipping method.

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Order Tracking

When tracking is available, you will receive a shipping confirmation email containing tracking information once your order has been dispatched.

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Customs and Import Duties

For orders shipped outside the European Union, customers may be responsible for customs duties, taxes, or import fees charged by their country.

These charges are determined by the destination country and are the responsibility of the customer.

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Shipping Address

Please ensure that your shipping address is correct when placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

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Delivery Issues

If your order does not arrive within the expected delivery timeframe, please contact us and we will help track the shipment.

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Contact

For shipping questions please contact:

Email: clare.s@me.com